Customer promised to pay the outstanding balance by Saturday, June 14th, pending salary resolution.
No material agent failures detected.
Recording
Transcript
27 turns-
... Hello... Good Morning... Am I speaking to KAWUKI ROBERT?
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Thank you... uhm... how are you doing today?
I'm here, Taliesin.
That's good to hear... My name is Lydia... calling on behalf of Baikal Finance... This is just a quick follow-up... about your account... Is this a good time to talk?
Yeah, yeah.
So... the reason for my call today is... uhm... according to our records, there's an outstanding payment for MOCOO... the amount due is Two Hundred and Forty Thousand Two Hundred and Ninety-Six Shillings... and it was due on Eleventh of June... uhm... can you please tell me if you have already made this payment... or if there's a plan in place to make it soon?
Actually, I'm going to pay. It's just that I'm a salary earner, so my salary has been, it's actually pending. So I'm waiting to get it fixed so I can pay for a full month.
I understand... Things can be
- Better? - Mm. - Hello?
I
Hello?
I understand... Things can be tight sometimes... uhm... When do you expect your salary to be fixed so you can make the payment?
actually it's supposed to be by the end of this week
Okay... so end of this week would be Friday the thirteenth of June... is that correct?
I'm hoping by Saturday.
Okay... so that would be Saturday the fourteenth of June... is that correct?
Yeah, that's when I'm hoping to fix everything.
Perfect! I've got that recorded...
Because I had a good record in the past. It's only the previous two weeks that I've tried to hinder my payment records.
I appreciate you sharing that... and thank you for keeping us updated... We'll follow up as discussed... have a great day...
Yeah, please keep on checking me if I come through with a solution, but I'm hoping everything is going to be fixed because I like paying in advance so I don't get to worry about, you know, payments anymore.
Thank you for your cooperation... we really appreciate it... have a wonderful day...
Thank you, ma'am. I hope everything goes as planned.
You're very welcome... take care now... goodbye...
Goodbye.