Call ended due to connection issues - customer's responses were unclear and communication could not be established.

... Hello... Good Afternoon... Am I speaking to Sam?

Thank you... uhm...

Thank you... uhm... how are you doing today?

Alright... uhm... thank you for confirming... My name is John... calling on behalf of Kaivalya... This is just a quick follow-up... about your account... Is this a good time to talk?

So... the reason for my call today is... uhm... according to our records, there's an outstanding payment for Demo... the amount due is Fifty Shillings... and it was due on Eleventh of June... uhm... can you please tell me if you have already made this payment... or if there's a plan in place to make it soon?

I'm sorry... uhm... I didn't quite catch that... could you repeat that for me please?

I'm sorry... uhm... I didn't hear that clearly... could you kindly repeat it once more?

I'm so sorry... uhm... I'm having trouble understanding... could you please tell me if you've already made the payment, or if you're planning to make it soon?

I'm sorry... uhm... I think there might be some connection issues... could you please tell me clearly...