Call with MUKOOVA MUBARAKA ended due to language barrier - callback scheduled for tomorrow.
No material agent failures detected.
Recording
Transcript
36 turnsNo.
... Hello... Good Morning... Am I speaking to MUKOOVA MUBARAKA?
Yeah, yeah, yeah.
Thank you... uhm... how are you doing today?
Bye.
That's good to hear... My name is
Good morning.
Lydia...
I don't know if you can hear me.
calling on behalf of Baikal Finance... This is just a quick follow-up... about your account... Is this a good time to talk?
Thank you.
So... the reason for my call today is... uhm... according to our records, there's an outstanding payment for HONDA-110CC LOAN... the amount due is Ninety-Seven Thousand Four Hundred and Ninety-Seven Shillings... and it
Thank you.
was due on the
Yeah.
Eleventh of June... uhm... can you please tell me if you have already made this payment... or if there's a plan in place to make it soon?
Yeah.
I'm sorry... I didn't quite catch that... could you repeat that for me please?
Well done.
I'm sorry... I'm having some
-
difficulty
Absolutely.
understanding...
Sure, yeah, I don't know.
uhm...
I don't know English, you see?
Could you please tell me... have you already made this payment... or do you plan to make it soon?
What can I do?
I'm sorry... I'm still having trouble understanding... uhm... could you please speak a bit more clearly... or would you prefer I call you back at a better time?
Okay.
Okay... uhm... I'll call you back tomorrow... is that alright?
Okay.
Perfect! I've got that recorded... Thank you so much for
.
I don't know.