Customer acknowledged seeing the payment message for 81,424 UGX due today but indicated they don't have enough money yet and were expecting funds today.
No material agent failures detected.
Recording
Transcript
19 turns... Hello... Good Morning... Am I speaking to MUTEESASIRA SALIM?
Yes, sir. Yes, madam.
Thank you... uhm... how are you doing today?
I'm not yet prepared.
Alright… uhm… thank you for confirming… My name is Lydia... calling on behalf of Baikal Finance... This is just a quick
Thank you.
... follow-up about your account... Is this a good time to talk?
But I'm expecting to get the money today.
I
Right now it's not yet enough.
I understand...
We're in the mission. We're in the mission.
I understand... uhm... so just to be clear... you're expecting money today but it's not enough yet... is that right?
Yes.
Okay... thank you for letting me know... uhm... so the reason for my call today is... according to our records, there's an outstanding payment for BODA+... the amount due is Eighty-One Thousand Four Hundred and Twenty-Four Shillings... and it was due
I've seen that message. So it's the one I'm supposed to get today.
Okay... so you've seen the message and you know this is the payment due today... uhm... can you tell me if you'll be able to make this payment today, or would you prefer to schedule it for another day?
Okay.
Alright... uhm... just