Customer received a cold outreach call from Edifice Properties and immediately declined interest in real estate services.
No material agent failures detected.
Recording
Transcript
10 turnsHello?
Hello... Good afternoon... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you
-
uhm... We reach out to people who may be interested in Real Estate Developer... If you're not interested, no problem at all... I can note that and we won't call again...
I don't know.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3538", "from": "256701772612", "call_date": "2026-06-12", "call_time": "16:35", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer received cold outreach call from Edifice Properties. They responded with minimal engagement and showed clear disinterest in real estate services. No questions were asked and no information was requested. Customer was not interested in continuing the conversation.", "objections_raised": null, "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[9] Tool: {"reason": "Customer not interested in real estate services, ended call politely"}
OK