Customer declined the cold outreach call immediately due to being busy.
No material agent failures detected.
Recording
Transcript
9 turnsHello, am I speaking with ?
Yes.
Hello... Good morning... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Not now. I'm too fancy.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3307", "from": "256701236660", "call_date": "2026-06-12", "call_time": "10:50", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer declined the cold outreach call immediately, stating they were busy and not interested at the moment. They were polite but disengaged. No questions were asked or answered. Details will be sent via WhatsApp as requested.", "objections_raised": ["busy", "not interested right now"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[8] Tool: {"reason": "Customer declined and was not interested"}
OK