✓ Clean0:54Jun 12, 2026, 01:23 PMhangup
The customer engaged with the cold outreach call but indicated they don't understand English well.
1e363750-394b-4741-a2f6-9af3989046f5
No material agent failures detected.
Messages
10
Agent turns
5
Tools
0
Errors
0
Recording
Transcript
10 turnsUS
User#0
Hello?
AG
Agent#1
Hello... Good afternoon... My name is SHEARON... calling from
US
User#2
You guys have a good one.
AG
Agent#3
uhm... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
US
User#4
- What'd you say?
AG
Agent#5
uhm... I said... Would you like to know more about our real estate properties?
US
User#6
Yeah.
AG
Agent#7
That's great... uhm... may I know your name please?
US
User#8
I didn't have time to read English. English I didn't have time.
AG
Agent#9
Okay... I notice you're speaking Swahili... are you comfortable continuing in Swahili or would you prefer English?