Customer declined interest in Edifice Properties' real estate offerings during cold outreach call.
No material agent failures detected.
Recording
Transcript
10 turnsHello?
Hello... Good afternoon... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
I bought what?
We have premium apartments available in prime locations like Muyenga, Bugolobi, Naguru, Bukoto and Kulambiro... with different sizes and price ranges to suit your needs... Does that sound like something you'd be interested in learning more about?
No.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3505", "from": "256701677932", "call_date": "2026-06-12", "call_time": "16:29", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer received cold outreach call from Edifice Properties. When asked if they wanted to know more about premium apartments in prime locations, they responded with 'No' and declined to engage further. Customer was not interested in real estate offerings at this time.", "objections_raised": null, "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[9] Tool: {"reason": "Customer declined interest in real estate offerings"}
OK