Customer declined to engage with cold outreach call from Edifice Properties.
No material agent failures detected.
Recording
Transcript
20 turnsZero.
Hello... Good afternoon... My name is SHEARON... calling
Hello? Hello.
uhm
Hello.
uhm... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Good day.
uhm...
Come on. Come on, Jim.
uhm... Would you like to know more?
What?
uhm... Would you like to know more?
I'm not getting you enough.
No problem at all... thank you so much for your time
I don't know if I can upload in English. So I just stick it.
I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3540", "from": "256701776951", "call_date": "2026-06-12", "call_time": "16:36", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer was not interested in the cold outreach call from Edifice Properties. They responded with unclear speech and indicated they were not interested in learning more about real estate developer services. The call ended with the customer declining to engage further.", "objections_raised": ["not interested"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[19] Tool: {"reason": "Customer not interested in cold outreach call"}
OK