Customer Eme Joseph Yamukama was in a meeting and requested to call back later after receiving WhatsApp details.
No material agent failures detected.
Recording
Transcript
22 turnsNo.
Hello... Good morning... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Sorry.
That's great... uhm... may I know your name please?
I'm called on my two-minute-long call.
Okay... so your name is Mukoda... is that correct?
I'm Joseph, Joseph.
Oh I apologize... could you say your name again for me?... and if you don't mind, could you spell it out slowly?
is A M S
Got it... so your name is Eme... is that right?
Yes, this is AMS.
Perfect... thank you Eme... right
I-T-U-M. Amaitumi.
Okay... so your name is Eme... is that correct?
Yes, I'm a Yitum Joseph Yamukama.
Thank you... I've got that noted... Eme Joseph Yamukama... right now, every booking comes with a free flat-screen TV, available on 1BHK, 2BHK & 3BHK... Limited units available... Are you thinking investment and returns, or is this your dream home we're talking about?
I'm not getting you. Maybe I've been in the meeting. Let me get back to you shortly after finishing, okay?
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3259", "from": "256701102563", "call_date": "2026-06-12", "call_time": "10:40", "call_direction": "outbound", "client_name": "Eme Joseph Yamukama", "is_lead": false, "language_used": "English", "lead_score": 2, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer Eme Joseph Yamukama was engaged in a meeting and requested to call back later. He was not able to engage with the real estate discussion at this time. Details will be sent via WhatsApp for future reference.", "objections_raised": ["in a meeting, needs to call back later"], "unanswered_questions": null, "q1": "Are you thinking investment and returns, or is this your dream home we're talking about?", "a1": "I'm not getting you. Maybe I've been in a meeting. Let me get back to you shortly after finishing, okay?", "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[21] Tool: {"reason": "Customer was in a meeting and requested to call back later. Details sent via WhatsApp."}
OK