The call was conducted in Swahili with KILYAGANA JAMALI who confirmed it was a good time to talk, but the conversation was interrupted before completing the payment discussion.
1 transcript-backed agent failure detected.
Recording
Transcript
14 turns-
"... Hello... Good Morning... Am I speaking to KILYAGANA JAMALI?"
Wow.
"Thank you... uhm... how are you doing today?"
Why, Angie?
"That's good to hear... My name is Lydia... calling on behalf of Baikal Finance... This is just a quick follow-up... about your account... Is this a good time to talk?"
I am very happy to be working with you. I am happy to be working with you.
"Okay... I notice you're speaking Swahili... are you comfortable continuing in Swahili or would you prefer English?"
I'm not sure what you're talking about.
"Sawa... nitatumia Kiswahili... uhm... sababu ya simu yangu leo
I am very sorry for the loss of my husband. I am very sorry for the loss of my husband.
"Sawa... nimekuelewa... uhm... kwa mujibu wa rekodi zetu, kuna malipo yasiyolipwa kwa KEVLA... kiasi kinachotakiwa
I was a little bit scared, but I was able to get out of the car.
"Sawa...