Customer declined interest in Edifice Properties' real estate offer during cold outreach call.
No material agent failures detected.
Recording
Transcript
10 turnsHello.
Hello... Good morning... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
What was your name?
uhm... right now, every booking comes with a free flat-screen TV, available on 1BHK, 2BHK & 3BHK... Limited units available... Does that sound interesting to you?
No, I'm just going to tend to the deer.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3303", "from": "256701224791", "call_date": "2026-06-12", "call_time": "10:49", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer received cold outreach call from Edifice Properties but immediately declined interest when offered the free TV promotion with apartment bookings. Customer indicated they did not understand or want to proceed with the offer. Call ended with customer not interested in real estate opportunities.", "objections_raised": null, "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[9] Tool: {"reason": "Customer not interested in real estate offer"}
OK