Customer declined interest in Edifice Properties' real estate offerings during cold outreach call.
No material agent failures detected.
Recording
Transcript
20 turnsHello?
Hello... Good morning... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
No, it's a piece of shit.
That's great... uhm... right now, every booking comes
Hello, hello, hello. Hello.
uhm... with a free flat-screen TV, available on 1BHK, 2BHK & 3BHK... Limited units available... Does that sound interesting to you?
Hello.
uhm... hello... are you interested in hearing more about our apartments with the free TV offer?
With what?
uhm... with our apartment bookings... every booking comes with a free flat-screen TV... Would you like to know more about our apartments?
Which company is this?
This is Edifice Properties... we're a real estate development company... Would you like to know more about our apartment projects?
Not really. My boss gave me the phone to talk to people, but not really.
Oh I
Not really.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3250", "from": "256701086288", "call_date": "2026-06-12", "call_time": "10:38", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer answered the cold outreach call but immediately indicated they were not interested, stating their boss gave them the phone to talk to people but they weren't really interested in the real estate offerings. They declined to engage further with the apartment and TV offer.", "objections_raised": ["not interested", "using boss's phone"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[19] Tool: {"reason": "Customer not interested in real estate offerings"}
OK