Customer immediately declined interest during cold outreach call from Edifice Properties.
No material agent failures detected.
Recording
Transcript
10 turns-
Hello... Good afternoon... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
And it's key.
That's great... uhm... right now, every booking comes with a free flat-screen TV, available on 1BHK, 2BHK & 3BHK... Limited units available... May I know your name please?
I'm not interested.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3465", "from": "256701576011", "call_date": "2026-06-12", "call_time": "16:21", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer received cold outreach call from Edifice Properties and immediately declined interest when asked for their name. No engagement or questions were asked. Customer was not interested in the free TV offer or apartment units.", "objections_raised": null, "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[9] Tool: {"reason": "Customer not interested in cold outreach call"}
OK