Customer declined the cold outreach call from Edifice Properties, showing no interest in learning about real estate offerings.
No material agent failures detected.
Recording
Transcript
12 turnsYes, hello.
Hello... Good afternoon... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Hello?
uhm... Would you like to know more about our properties?
Who am I talking to?
uhm... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Not today, maybe next time.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3520", "from": "256701717554", "call_date": "2026-06-12", "call_time": "16:32", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer declined the cold outreach call immediately, stating 'Not today, maybe in next time'. They were not interested in learning more about Edifice Properties' real estate offerings. No questions were asked and no engagement was achieved.", "objections_raised": ["not interested today"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[11] Tool: {"reason": "Customer declined interest in cold outreach call"}
OK