Customer declined cold outreach call due to being busy and not interested.
No material agent failures detected.
Recording
Transcript
9 turnsOkay.
Hello... Good morning... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Good morning. I'm somehow busy.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3579", "from": "256701290128", "call_date": "2026-06-13", "call_time": "08:34", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer received cold outreach call but immediately indicated they were busy and not interested. They declined to engage with the offer or provide their name. No questions were asked or answered. Customer was not interested in learning more about Edifice Properties' real estate offerings.", "objections_raised": ["busy", "not interested"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
{"reason": "Customer indicated they were busy and not interested in the call"}
OK