Customer was busy in a meeting and declined to continue the conversation, requesting a callback later.
No material agent failures detected.
Recording
Transcript
8 turnsThank you.
Hello... Good morning... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Maybe call me back later. I mean, I'm in the middle of a meeting.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3277", "from": "256701147263", "call_date": "2026-06-12", "call_time": "10:44", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer was busy in a meeting and requested a callback later. They were not interested in continuing the conversation at this time. Details will be sent via WhatsApp for future reference.", "objections_raised": ["busy in meeting"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[7] Tool: {"reason": "Customer was busy in a meeting and requested a callback later. Details sent via WhatsApp."}
OK