Paul declined interest in Edifice Properties' apartment offerings during a cold outreach call.
No material agent failures detected.
Recording
Transcript
12 turnsThank you.
Hello... Good afternoon... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Hello, my name is Paul.
Hello Paul... nice to meet you... right now, every booking comes with a free flat-screen TV, available on 1BHK, 2BHK & 3 BHK... Limited units available... Are you interested in learning more about our apartment options?
No, no, not at the moment.
No
Not at the moment.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3408", "from": "256701461588", "call_date": "2026-06-12", "call_time": "16:09", "call_direction": "outbound", "client_name": "Paul", "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Paul received the cold outreach call from Edifice Properties but immediately declined interest when offered information about apartment options with free TV promotion. He was not interested in learning more about the real estate opportunities at this time.", "objections_raised": ["not interested at the moment"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[11] Tool: {"reason": "Customer declined interest in real estate offerings"}
OK