Customer declined the cold outreach call, stating it wasn't a good time and they would call back later.
No material agent failures detected.
Recording
Transcript
10 turnsHello?
Hello... Good afternoon... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
No, you've called at an opportune time. I'll call back a bit later.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to
I know there's been around for some time.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3364", "from": "256701366452", "call_date": "2026-06-12", "call_time": "16:00", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer declined the cold outreach call immediately, stating it was not a good time and they would call back later. They were not interested in hearing about Edifice Properties' real estate offerings at this time. No questions were asked or answered. Customer requested to be left alone for now.", "objections_raised": ["not a good time", "will call back later"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[9] Tool: {"reason": "Customer declined call and requested to call back later"}
OK