✓ Clean0:54Jun 11, 2026, 08:07 AMhangup
A caller named Segawa Mohammed mistakenly called Edifice Properties asking about his bank account balance.
c0024355-e729-4554-86d2-c23b5e049da8
No material agent failures detected.
Messages
15
Agent turns
8
Tools
0
Errors
0
Recording
Transcript
15 turnsAG
Agent#0
Hello, thank you for calling Edifice Properties. My name is Grace. How can I help you today?
US
User#1
Yeah, so this is the second Muhammad.
AG
Agent#2
Hello
US
User#3
Yeah.
AG
Agent#4
Hello
US
User#5
Yes. I was just trying to understand how much money, of the money?
AG
Agent#6
Hello
US
User#7
I'm not going. Hello.
AG
Agent#8
Hello
US
User#9
Hello? Hello?
AG
Agent#10
Hello, thank you
US
User#11
I was wanting to know that how much money I have the money on my account
AG
Agent#12
Hello, this is Edifice Properties. We're a real estate company in Kampala. It sounds like you might be looking for your bank account information? You may have reached us by mistake. Would you like me to help you with anything about our properties?
US
User#13
No.
AG
Agent#14
Okay, no problem. It seems like you might have been