Customer immediately declined interest in Edifice Properties cold outreach call.
No material agent failures detected.
Recording
Transcript
16 turnsFollow?
Hello... Good afternoon... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
I'm just trying to figure out where the F50 little part is. I don't know how to do it.
That's great... uhm... may I know your name please?
Pardon?
May I know your name please?
Sorry?
That's great... uhm... may I know your name please?
- Um, whom are we calling?
My name is SHEARON... calling from Edifice Properties... We are one of the leading companies for Real Estate Developer... Would you like to know more about our properties?
No, no, no.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever interested in the future... you are welcome to call us back on this same number... Have a wonderful and blessed day...
{"answers": {"to": "Ping3396", "from": "256701433680", "call_date": "2026-06-12", "call_time": "16:07", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer received cold outreach call from Edifice Properties but immediately declined interest with 'ah, no, no, no' when asked if they wanted to know more. Customer did not provide their name and showed no engagement. Call ended with standard disengagement script and offer to send details on WhatsApp.", "objections_raised": null, "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[15] Tool: {"reason": "Customer declined interest in cold outreach call"}
OK