Paul called to complain about receiving repeated calls from Edifice Properties over two days and requested to be removed from the calling list.
No material agent failures detected.
Recording
Transcript
9 turnsHello, thank you for calling Edifice Properties. My name is Grace. How can I help you today?
This is Paul. I have received your call from this number twice in two days.
Hello Paul, I
I don't know who he is.
I understand your concern Paul, and I apologize for any inconvenience. This is Grace from Edifice Properties in Kampala - we're a real estate development company. It seems there may have been some repeated calls by mistake. Would you like me to remove your number from our calling list to prevent any further calls?
Oh no, you call me, you call me again, I hear from you.
I understand Paul, and I apologize for the repeated calls. This is Grace from Edifice Properties - we're a real estate development company in Kampala. It seems there may have been some system error with the calls. Would you like me to remove your number from our calling list to prevent any further contact?
No.
Okay Paul, I'll make sure your number is removed from our calling list right away. I apologize again for the inconvenience those repeated calls caused you. Is there