Apostle engaged minimally with Edifice Properties' cold outreach, requested WhatsApp information instead of discussing real estate needs.
No material agent failures detected.
Recording
Transcript
45 turnsHello? Hello?
Hello... Good morning... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Hello , are you there?
Hello.
uhm... yes I'm here... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Sharon from which company is that?
uhm... I'm calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Cool.
uhm... so
Where are you guys located?
We have our projects in Kulambiro, Naguru, Bukoto, Muyenga Bukasa, and Bugolobi... Does that answer your question?... Would you like to know more about any of these locations?
What? What? What?
I'm
What's physicality do?
uhm... I'm sorry... I didn't quite catch that... could you repeat that for me please?
No, I'm asking what your default property, right?
Yes... that's correct... Edifice
Is that how you say it?
uhm... yes... Edifice Properties... Would you like to know more about our real estate projects?
Please.
Great... right now, every booking comes with a free flat-screen TV, available on 1BHK, 2BHK & 3BHK... Limited units available... That's great... uhm... may I know your name please?
I'm a photo movie.
Okay... so your name is Vivi... is that correct?
Really a person.
Oh I apologize... could you say your name again for me?... and if you don't mind, could you spell it out slowly?
I post so
Got it... so your name is Apostle... is that right?
Yep.
Perfect... Apostle... are you thinking investment and returns, or is this your dream home we're talking about?
I do.
Got it... We have prime apartments in Muyenga,
I don't think that's it.
I understand... that's okay... We have prime apartments in Muyenga, Bugolobi, Naguru, Bukoto and Kulambiro — which location excites you the most?
I've not, I never drink of other areas.
I understand... that's okay... how many bedrooms are you looking for?
I wanted to get a clear picture of what you do and how exactly you want to help me cause
We
I don't know the good news. I have my own house.
I understand... that's perfectly fine... We develop and sell premium apartments in prime locations around Kampala... If you're ever interested in real estate investment or finding a new home, we'd be happy to help... Would you like me to send you some information about our projects on WhatsApp for your reference?
Please, go ahead.
Perfect... I'll send you details about our projects and current offers on WhatsApp... Thank you so much for your time today, Apostle... have a wonderful day...
{"answers": {"to": "Ping3305", "from": "256701228550", "call_date": "2026-06-12", "call_time": "10:49", "call_direction": "outbound", "client_name": "Apostle", "is_lead": true, "language_used": "English", "lead_score": 3, "call_status": "needs_followup", "interest": "cold", "customer_intent": "unclear", "call_summary": "Apostle engaged with the cold outreach call from Edifice Properties but showed minimal interest in real estate. He asked about the company name and locations, which were provided. When asked about his real estate needs, he indicated he has his own house and doesn't dream of the areas mentioned. He requested information to be sent on WhatsApp rather than discussing further. Team should send project details and follow up if needed.", "objections_raised": ["has own house", "not interested in mentioned areas"], "unanswered_questions": null, "q1": "are you thinking investment and returns, or is this your dream home we're talking about?", "a1": "I do um", "q2": "We have prime apartments in Muyenga, Bugolobi, Naguru, Bukoto and Kulambiro — which location excites you the most?", "a2": "I think I never dreamed of all those areas", "q3": "how many bedrooms are you looking for?", "a3": null, "q4": "We have options for different budgets — what range are you working with so we find you the best fit?", "a4": null, "q5": "These units move fast! Are you looking to secure one now or within the next 3 to 6 months?", "a5": null, "q6": "When Can i schedule a house visit ?", "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
[44] Tool: {"reason": "Customer requested WhatsApp information and showed minimal interest in real estate discussion."}
OK