Customer immediately declined interest in Edifice Properties real estate services during cold outreach.
No material agent failures detected.
Recording
Transcript
16 turnsThank you.
Hello... Good morning... My name is SHEARON... calling from Edifice Properties... We are one of the leading companies in for Real Estate Developer... Would you like to know more?
Thank you.
That's great
No.
No problem at all... thank you so much for your time today
I don't know. I'm not interested in that.
No problem at all... thank you so much for your time today... I will send you the details of this on WhatsApp so you have it for reference... And if you are ever
No, don't use it. Don't send. I'm not interested.
I understand... I won't send anything... thank you for your time today... have a wonderful day...
{"answers": {"to": "Ping3564", "from": "256701083237", "call_date": "2026-06-13", "call_time": "08:31", "call_direction": "outbound", "client_name": null, "is_lead": false, "language_used": "English", "lead_score": 1, "call_status": "not_interested", "interest": "cold", "customer_intent": "not_interested", "call_summary": "Customer immediately declined interest when asked if they wanted to know more about Edifice Properties. They explicitly said 'no' multiple times and requested not to receive any WhatsApp details. Customer showed zero engagement and was not interested in real estate services.", "objections_raised": ["not interested", "don't send WhatsApp"], "unanswered_questions": null, "q1": null, "a1": null, "q2": null, "a2": null, "q3": null, "a3": null, "q4": null, "a4": null, "q5": null, "a5": null, "q6": null, "a6": null, "q7": null, "a7": null, "q8": null, "a8": null, "q9": null, "a9": null, "q10": null, "a10": null, "callback_date": null, "callback_time": null, "appt_date": null, "appt_time": null}}
{"message":"Webhook received"}
Okay.
{"reason": "Customer declined interest and requested no follow-up"}
OK