Daniel called about a reminder for an appointment date he wasn't aware of, and after some discussion, he agreed to check his schedule for a Saturday site visit.
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Recording
Transcript
24 turnsThank you.
Hello, thank you for calling Edifice Properties... my name is Grace... how can I help you today?
I just want to make inquiries.
Of course... I'd be happy to help
Yeah, I received a call very early in the morning from your company
I
And it's like you are reminding me of the dirty that I'm having with you but I'm not sure of the dirty you're talking about.
I understand... could you please share your name so I can check our records and help clarify this for you?
I'm not going to tell you.
Thank you, Daniel... let me check our system for your appointment details. I don't see a specific date recorded for you right now... would you like me to help schedule a site visit instead?
To do what?
I'd love to arrange a site visit for you... it's completely free and takes about 30 minutes... would that work for you?
Uh, um, visiting me.
Yes, a site visit where you can come see our premium apartments... we have sample flats available and our team will guide you through everything... would you like to schedule that?
Non-trade now.
Of course... when would be a good
Yeah.
When would
Maybe it will be Saturday.
Great... which Saturday would work best for you?
Okay, let me first see my schedule then we shall be communicating.
Of course... take your time to check
All right.
Perfect... once you've checked your