Customer Huzefa rescheduled his house visit to Sunday, May 10th at 12:00 PM and will visit the office first.
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Recording
Transcript
38 turnsHello.
Hello... Good morning... Am I speaking to huzefa?
Yes, please.
Thank you... uhm... how are you doing today?
and quite well. How about you?
I am fine... thank you for asking... uhm... my name is Lydia... calling from reportag uganda... I see you had a house visit scheduled on January 1st... and I wanted to follow up with you... Is this a good time to talk?
Yes.
Perfect... thank you... uhm... I understand you had a house visit on January 1st... would you like to reschedule another house visit, Mr. Huzefa, or would you like to know more about our existing projects?
Okay, you can reschedule the house visit because I was busy.
Got it... no problem at all... uhm... when would be a good date for you to reschedule the house visit?
You can do it on 10th.
Okay... so that would be Saturday the tenth of May... does that sound right to you?
Yes, please.
Great... and what time would work best for you on Saturday the tenth?
Saturday is not 10th, it's 9th. Saturday, Sunday is 10th.
You're absolutely right... my apologies... so that would be Friday the ninth of May... does that sound correct to you?
No my dear, you are telling me the wrong date.
I sincerely
Today is Friday 8th, tomorrow and Saturday 9th and 10th is Sunday 8th.
You're absolutely right... my apologies for the confusion... so that would be Sunday the tenth of May... does that sound correct to you?
Yes, please.
Perfect... and what time would work best for you on Sunday the tenth?
You can do it at 12 o'clock.
Okay... so that would be Sunday the tenth of May at twelve o'clock... does that sound right to you?
Yes.
Excellent... I've scheduled your house visit for Sunday the tenth of May at twelve o'clock... uhm... is there anything specific about our projects you'd like to know more about before your visit?
No, let me visit your office and then we decide, please.
Perfect... that sounds great... uhm... just to confirm, would you like to visit our office first, or would you prefer to go directly to the property for the house visit?
No, I'll be visiting your office.
Got it... so you'll be visiting our office first... uhm... our office is located at Plot No 4 Philip Road, Kololo, next to the German Embassy... does that location work for you?
Yes, please.
Perfect... so I have you scheduled for an office visit on Sunday the tenth of May at twelve o'clock... uhm... is there anything else I can help you with today?
No, thank you.
Perfect... I have everything I need... thank you so much for your time today... have a wonderful day.
Hello , are you there?
Yes, okay. Thank you. Bye-bye.
Perfect... I have everything I need... thank you so much for your time today... have a wonderful day.
Hello , are you